A Bank Teller carries a 43/100 AI replacement risk (medium). AI can already handle processing transactions; Complex problem resolution still needs a person. Of exposed work, ~100% is automation vs 0% augmentation. Capability clock: ~3.1 years (2029). (ReplacedYet AI-Risk Index, 2026 data.)
Will AI replace a Bank Teller?
AI replacement risk: 43/100 (medium risk). Moderate exposure — AI automates routine parts; judgment and relationships remain human.
Timeline: 2030–2034. Of the exposed work, roughly 100% is likely to be automated and 0% augmented. $5.9B/yr of US wages sit in highly-exposed work for this role.
AI/software exposure: 57%. Robot/physical-automation exposure: 50%.
Capability clock: AI's measured task horizon reaches this role's core complexity (~2249.2h of human work) ~3.1 years (2029) — projected from METR's ~4.3-month doubling.
Pressure Index: 55/100 (medium) — blends risk, demand trend, and real-world evidence. Job postings down 30% vs 2020.
AI tools targeting this role
- Interactive Teller Machines — remote and self-service teller transactions
- Kasisto — conversational banking that answers customer questions
Layoff signal: high — Digital banking and self-service machines continue to drive a long decline in teller positions.
Then vs. now: the 2013 Oxford study scored this 98%; our 2026 index scores it 43% (a fall of 55 points).
Tasks at risk
- Processing transactions — ATMs and apps handle most.
- Balance inquiries — Fully self-service.
- Routine account tasks — Online banking automates these.
Tasks that still need a human
- Complex problem resolution — In-person help for hard cases.
- Relationship banking — Trust and cross-sell.
Skills that protect you
- Personal banking / advising — Relationship roles.
- Fraud & compliance — Specialized judgment.
- Branch operations — Run the branch.
Safer adjacent careers
Personal Financial Advisor (28%) · Financial Manager (29%) · Securities Trader (29%) · Childcare Worker (5%)
Related jobs
Fraud Analyst (48%) · Financial Analyst (49%) · Loan Officer (50%) · Credit Analyst (50%)
Category: Finance · Methodology · Download the dataset
ReplacedYet AI-Risk Index. Last updated 2026-06-26. AI-estimated and directionally useful, not a guarantee.